Ordering Questions
How Does Sunology ship products and when should I expect my order?
Sunology ships via USPS. Most orders arrive within 3-5 business days.
What Countries do you ship to?
We ship to the US, all of Europe, Australia, and Canada.
What are your shipping rates?
Domestic
Flat Rate: $4.95 2nd Day Air: $16.95
Overnight: $24.95
We also offer free ground shipping on domestic orders over $25!
International
Flat Rate (10-15 days): $24.95
**The customer will be the importer of record and arrange COD of duties.
Do you offer expedited shipping?
Yes, we are happy to offer 2nd Day Air and Overnight shipping on domestic orders. Please see our rates above.
What is your return policy?
At Sunology, we do our best to educate our consumers on the Sunology difference through our website and the many events we sponsor or attend throughout the year. If you feel you have questions about the product or how to use it, please feel free to contact us Monday-Friday from 9:00 AM-5:00 PM CST at 1-(312)-245-9444 or anytime via email [email protected] If you find you are unsatisfied with your Sunology purchase, please contact us and let us know. We will gladly accept the returned item for a full refund, less shipping and handling fees, within 30 days of the purchase. You will be asked to include proof of purchase with your return.
General Questions
Where are the products made?
Sunology is manufactured in the USA.
Where can I buy Sunology?
Sunology can be found in select retail stores throughout the country. However, the best place to find the product is here, on our website.
Is Sunology water-resistant?
Sunology is water-resistant for up to 80 minutes.
What are the overall benefits of a physical sunscreen versus chemical sunscreens?
A physical sunscreen, like Sunology, is designed to scatter and reflect UVA/UVB rays. Physical sunscreens act as a shield, sitting on your skin, deflecting harmful rays. Chemical sunscreens absorb certain chemicals into the skin; those molecules then absorb and dissipate the UVA/UVB rays into a less damaging form of radiation, which the body dispels.
What does SPF mean?
SPF stands for Sun Protection Factor. Put simply, it measures how well a sunscreen will protect your skin from UVB rays by rating how much solar intensity is needed to produce a sunburn. The higher the SPF, the greater the solar intensity your sunscreen will protect against. The recommended SPF is 30 or higher*. Keep in mind, SPF does not measure protection against UVA rays, which are also damaging, nor does it indicate how effective a sunscreen might be at protecting you against skin cancer.
*Note: A higher SPF does NOT extend the amount of time you can stay out in the sun.
What are UVA and UVB rays? Does Sunology protect me from them?
UVA rays are the sun's rays that are responsible for tanning the skin. These rays can cause damage to your skin's cells below the surface, and may cause skin cancer, premature aging, and wrinkles. UVB rays cause sunburn, damaging the skin’s top layer. They’re generally most intense from 10am to 4pm. Sunology offers broad-spectrum protection, meaning it blocks both UVA and UVB radiation.
What ingredients shield UVA and UVB rays?
Both of our active ingredients, Titanium Dioxide and Zinc Oxide, have been approved by the FDA as a mineral alternative to chemical-based sunscreens for providing protection you against UVA and UVB rays.
How often should I wear sunscreen?
The best way you can protect yourself is to use sunscreen daily during all seasons.
Is Sunology safe for daily use?
Sunology is absolutely safe and gentle enough for daily use throughout the year.
Application Questions
What are the general guidelines for applying Sunology to my skin?
Place a dime sized amount of Sunology in your hand, daub dots along your face, neck, trunk and limbs. Then blend the dots for complete coverage.
Is Sunology greasy or heavy?
No. Because Sunology contains no fillers or water, a little bit goes a long way, so use it sparingly.
Why is there sometimes a white residue after application?
The white residue after application is from our all-natural active ingredients. Don’t worry! If you wait a few minutes, or keep massaging the skin, the white will disappear!
Does this product work for all skin tones?
Yes, it works for all skin tones.
What if I’m also wearing makeup or a moisturizer? Does this make a difference when applying Sunology?
Sunology serves as a very stable base for makeup. Since one of our inactive ingredients is VitaOleféra Complex, an antioxidant-rich moisturizer, no additional moisturizer is needed. Simply apply Sunology the same way you do a moisturizer and then apply your makeup. Or follow your makeup routine with Sunology.
Regulation and Ingredients Questions
Are there any animal ingredients? Has this product been tested on animals?
We do not engage in animal testing--Sunology is Leaping Bunny certified. Sunology contains no animal ingredients.
Does Sunology damage coral reefs?
Because Sunology’s active ingredients are derived from nature, there is no evidence that Sunology causes harm or damage to fish or coral reefs. Sunology has earned an endorsement from the California Lifeguard Association.
Is it gluten-free?
Sunology’s formula contains no gluten. However, it is not manufactured in a 100% gluten-free facility. Best practices are used to prevent cross-contamination, but due to the shared facility, we can’t guarantee that the final product doesn’t have any traces of gluten. So, those with extreme allergies should be careful.
Is this a mineral sunblock?
Yes, the active ingredients are Zinc Oxide and Titanium Dioxide, both mineral.
Does Sunology contain parabens or oxybenzone?
Sunology is free of both parabens and oxybenzone. Sunology is also free of the following chemicals: Avobenzone, Cinoxate, Dioxybenzone, Homosalate, Meradimate, Menthyl Anthranilate, Octinoxate (Octyl Methoxycinnamate), Octisalate (Octyl Salicylate), Octocrylene, Oxybenzone, Padimate O, Para Amino Benzoic Acid (PABA), Sulisobenzone, and Trolamine Salicylate.
Is Sunology scented? Are there any artificial colors?
Sunology is unscented sunscreen and contains no perfumes or artificial colors.
PABA free?
Yes. Sunology is PABA-free.